Precision Technology Solutions for India's Progressive Future

Casio Vinimay Private Limited respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

We collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows: Identity Data includes first name, last name, username or similar identifier. Contact Data includes billing address, delivery address, email address, and telephone numbers. Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

We use different methods to collect data from and about you including through direct interactions when you fill in forms or correspond with us by post, phone, email or otherwise. We also collect data automatically as you interact with our website through cookies, server logs, and other similar technologies.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: where we need to perform the contract we are about to enter into or have entered into with you; where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; where we need to comply with a legal obligation.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

Welcome to the Casio Vinimay Private Limited website. By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted and modified from time to time.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Casio Vinimay Private Limited or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Casio Vinimay Private Limited and protected by international copyright laws.

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Casio Vinimay Private Limited. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information of Casio Vinimay Private Limited without express written consent.

The information, software, products, and services included in or available through the site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Casio Vinimay Private Limited and/or its suppliers may make improvements and/or changes in the site at any time.

Casio Vinimay Private Limited and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the site for any purpose. All such information, software, products, services and related graphics are provided "as is" without warranty of any kind.

In no event shall Casio Vinimay Private Limited and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the site, with the delay or inability to use the site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the site, or otherwise arising out of the use of the site, whether based on contract, tort, negligence, strict liability or otherwise.

Casio Vinimay Private Limited provides warranty coverage for all products sold through authorized channels. The warranty period varies by product category and is detailed in the product documentation provided at the time of purchase.

Standard warranty coverage for Casio products distributed by us includes: Calculators - 3 years warranty; Watches - 2 years warranty; Musical Instruments - 1 year warranty; Business Equipment - 1 year warranty. These warranties cover manufacturing defects and malfunctions under normal use conditions.

The warranty does not cover damage resulting from accident, misuse, abuse, neglect, unauthorized repairs or modifications, improper installation, exposure to extreme temperatures or environments, or normal wear and tear. Consumable parts such as batteries, printer ribbons, and paper rolls are excluded from warranty coverage.

To make a warranty claim, please contact our customer service department with your original purchase receipt and product serial number. Our team will guide you through the warranty claim process, which may include product inspection, repair, or replacement at our discretion.

For products outside the warranty period or with damage not covered by warranty, we offer paid repair services through our authorized service centers. Repair charges will be communicated after product assessment and require customer approval before work begins.

Warranty services are available through our authorized service centers located in major Indian cities. For customers outside service center locations, we provide a mail-in service option with prepaid shipping labels for warranty claims.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state within India. The terms of this warranty are in addition to statutory rights under the Consumer Protection Act, 2019.